Calling out a plumber in Cyprus: what to do first and what to ask

Before the plumber arrives

• Find the main stopcock (often near the water meter or under the kitchen sink) and turn it off.
• If water is near sockets or appliances, switch off that circuit at the board.
• For a leak from the solar water heater or roof tank, turn off the supply to it if you can do so safely.
• Take photos and a short video. It helps the plumber diagnose and quote.
• If you are in a flat, warn the neighbour below.

How call-outs are usually priced

Many plumbers charge a call-out or visit fee, then labour by the hour or a fixed price for the job, plus parts. Out-of-hours and weekend visits often cost more. None of this is standard across Cyprus, so ask for the structure before agreeing.

Questions to ask

• What is the call-out fee, and is it deducted if I go ahead with the repair?
• Is the work charged hourly or as a fixed price? Does that include VAT?
• Do you carry common parts, or will you need a second visit?
• Do you work on solar water heaters and pressure pumps?
• Will you give me a written receipt describing the work?

Common jobs in Cypriot homes

Leaks under sinks and from flexible hoses, blocked drains, toilet cisterns that keep running, low pressure (often a pump or tank issue), and solar water heaters that leak or stop heating. If you see white limescale build-up on taps, showerheads or the heater, mention it.

Find a plumber

Request a plumber in Limassol, Paphos, Nicosia or Larnaca. Plumbers who cover your area contact you directly. If the trader treats you unfairly, the Consumer Protection Service takes complaints on 1429.